100% Buyer Protection

Genuine Products

We guarantee that all products sold on OMAN TECH are authentic. We guarantee a 100% return and refund if the product is found to be counterfeit!

14-Day Return Policy

Changed your mind? That's perfectly fine. You can return your purchases within 14 days of the purchase date. (Products must be unopened, unused, and in fully resalable condition, including all accessories.)

Warranty Coverage

All products sold are covered by the manufacturer's and agency's warranty. You can extend the warranty from OMAN TECH to 5 years for your products.

Easy and Free Returns

We'll take care of the entire return process until you get all your money back. And of course, it's completely free.

2 Easy Ways to Return Your Product

1. Via Email

Send us a message via email info@store.bestbuy-kwe.com and one of our representatives will contact you to process your cancellation, return, and refund.

2. By Phone

Call 55027878 to register your return request and set a pickup date.

Frequently Asked Questions

What can I return?

You can return all sealed, unused products within 7 days of the purchase date to receive a full refund. You can return all sealed, unused products within 14 days of the purchase date to receive a full refund. 100%. Choose one of the methods above to register your case. Click here to visit the Terms and Conditions page for more information.

Are there any non-returnable products?

Digital products such as iTunes, Google Play, PlayStation Network, gift cards, and other products cannot be returned or exchanged. Click here to visit the Terms and Conditions page for more information.

How can I receive my money?

You can receive your money through the following:

Return to your bank account: The amount will be returned to your bank account. Although this may take a little longer due to banking operations and internal procedures.

How long will it take to receive your refund?

Most bank refunds take approximately 4-6 weeks to process due to internal procedures and associated processes. We assure you that your money is safe!

What should I do if I receive a damaged product?

Free to return using any of the two methods mentioned above! We will investigate the source of the damage and take action to cancel and refund your money. Click here to visit our Terms and Conditions page for more information.