The oman-tech.com company from OMAN TECH/ Single Person Company is a one-stop shop for all your electronic needs. Whether you're looking for the best deals or the latest electronic products in Kuwait, our website and mobile app allow you to get all your products with utmost ease and convenience.
We encourage you to visit any of our showrooms for a great shopping experience.
The OMAN TECH / One-person company guarantees you a secure shopping experience, as the oman-tech.com website conducts payments through securely encrypted electronic payment gateways, and all your personal information, including credit card, name, and address, passes through an encrypted channel. We are considered the best in this field for securing commercial transactions. Your personal information will be used in accordance with our strict Privacy Policy.
You must be a registered user to make purchases on the oman-tech.com In addition, registration helps the user and the site in the following ways:
Yes, registration on the website is free.
Quite easily. All you have to do is click the link at the top of the page and follow the on-screen instructions. In less than 60 seconds, you'll have an account on the website.
The site will identify you by your identity on the site. This ID is unique and personal to you. You alone are a user, and with this account on oman-tech.com The site can recognize you and know your delivery address every time you use the site. This way, your purchases are delivered to you with ease and comfort, without having to enter your information each time.
You need a password to complete transactions on the site while maintaining the confidentiality of your details.
No, there's no need to worry because this happens frequently. Just click the "Forgot your password" link and follow the instructions. If you need further assistance, contact our customer service hotline. 55027878
After logging in to the site, click on Account Settings and you will be directed to the page for your account information. You can then change the information in the fields you wish to modify.
After opening an account on the site and logging in, you will be able to make your first purchase at the time of your choice.
No, the account will remain active.
You certainly can, as long as each account on oman-tech.com is registered with a different email address. However, if the purpose of creating another account is to add a different address, note that you can add a secondary address to your original account and specify which one you would like your products delivered to when you complete the checkout process.
Yes. You can, but we recommend that you do not share your personal data. Your family members and friends can create their own accounts in less than 60 seconds.
If you would like to remove your name from the mailing list, you must log in to your account and visit the My Account page on the website or the Settings page in the mobile app, or Contact Us – click here and you will be directed to the Contact Customer Service page, where you must fill in the required fields, write "Remove" in the subject line, and enter the email address you wish to remove from the list in the contact form. Please note that removing an email address from the list may take up to 3 days. In addition, all of our email communications include instructions on how to unsubscribe from our mailing list.
Please contact us and you will be directed to the customer service page where you must fill out the required fields, write "Cancel Account" in the subject line, and enter the email address you used to register in the contact form. Please note that account cancellation may take up to 3 days. Additionally, all our emails contain instructions on how to cancel your account.
Once you find the product you want to purchase, click Add to Cart and the product will be added to your cart. All items you select will be saved in your shopping cart on the site, and you can view the products in your shopping cart at any time by clicking the shopping cart link at the top of the page.
Creating an account on the website is very easy and quick, but if you need help, you can contact us, and we will ensure that one of our customer service teams helps you create the account.
All products displayed on the website can be easily obtained at any of our 46 showrooms located throughout Kuwait. Please visit the Exhibitions page to find your nearest exhibition.
Currently, you can pay using one of the following secure methods:
Your products will be delivered as soon as possible, except for air conditioners and other large products, which may take longer than usual for delivery and installation.
The delivery team will contact you before delivering the product to you.
We deliver all our products to any area in Kuwait for free.
There are several delivery options, usually including free or paid delivery, and you can choose between them on the checkout page.
Delivery service covers all areas of Kuwait.
To make your shopping experience on our website easier, we do our best to deliver your purchases as soon as possible. This depends on the accuracy of the address details you enter at your delivery location. Items that require installation may take longer to deliver.
We apologize for not providing the driver's number, but the driver will call you half an hour before his arrival.
You can cancel the invoice during delivery, but you will need to visit one of our showrooms and pay a 5 KWD delivery fee. The invoice will be canceled after ensuring that the product is free of defects or scratches and remains sealed in its box.
You can send us any special requests via email, and we will respond to you as soon as possible.
Please check your email for an electronic copy of your invoice. If you find that you purchased items that were not delivered, please email us or call customer service and we will resolve the issue.
No problem at all. You can easily review your order automatically as part of the purchase process before completing the purchase and checking out. But if you have completed the payment process.
At this time, we are not accepting customer orders for in-store pickup.
Installation service for your purchases from oman-tech.com Service Free.
You can easily choose your extended warranty program during checkout. To benefit from the additional warranty coverage, you must take a copy of the digital invoice sent to you via email from oman-tech.com and present it at the supplier's workshop.
Please print a copy of the electronic invoice and ensure that the product information and purchase date match the returns policy in the Terms and Conditions section. If everything is okay, please contact us at 55027878 or send us an email at info@store.bestbuy-kwe.com and one of our staff will contact us to complete the necessary procedures. Digital cards (such as iTunes, for example) cannot be returned. If there is an error in the card code, please follow the steps in point 5.1.1 below to have the issue resolved as quickly as possible by our specialized team.
Our support team is available at 55027878. Our team is trained to provide basic guidelines to familiarize you with the product and to whom. If you require practical training or courses on your product, we can schedule a visit for a technician within 24 hours. Please note that this is an additional service and a fee will apply. Full details are listed on the contact card provided to you by the delivery team. Have you visited the Help section?
We can certainly fulfill your request, but this service is currently unavailable. You must visit one of our showrooms and pay the reinstallation fee. Please visit the Showroom Locator section to find the nearest showroom. oman-tech.com
We accept returns of any product within 14 days if the product is not working or defective. Please ensure that the packaging the product was in is present.
In this case, please visit one of our showrooms, place an installation request, and pay the required installation cost so we can send dedicated installation technicians to you. (Installation is free only at the same time as product delivery)
Please contact customer service at 55027878.
