1. Introduction

This Privacy Notice sets out how OMAN TECH, the owner or operator of this website, collects and processes your personal data to promote, implement, and provide OMAN TECH's services. By visiting this website, submitting your personal data, or viewing or purchasing OMAN TECH's services, you expressly agree to be bound by the terms and conditions of this Privacy Notice. If you do not agree, please do not use or access this website or any of OMAN TECH's services.

2. Definitions

"Affiliate" means, with respect to any person or entity, any other person or entity that, directly or indirectly through one or more intermediaries, controls, is controlled by, or is under common control with such person or entity.

"OMAN TECH Services" means the products and services offered by OMAN TECH online, at any website, in stores, and/or services and call centers, including but not limited to OMAN TECH.

"OMAN TECH" This refers to a group of companies comprising OMAN TECH and all of its subsidiaries under the OMAN TECH Industries umbrella.

"Applicable Law" means any privacy or personal data protection law, statute, treaty, rule, regulation, regulatory or legislative requirement, decree, license, restriction, judicial or administrative order, statute, common law, or any other authorization having the effect of law in the State of Kuwait.

"Child" means a natural person who has not reached the age of twenty-one.

"Control", including "controller," "controlled," and "jointly controlled by" means direct or indirect ownership of more than 50% of the power to direct or manage the management and policies of a person or entity, whether through ownership of securities entitled to the holder's voting rights as trustee, executor, or general partner by contract or otherwise, including direct or indirect ownership of securities entitles the holder to elect a majority of the members of the board of directors or similar body that governs the affairs of such person or entity.

"Data Subject" or "You" means a living, identified or identifiable natural person to whom the Personal Data relates and who uses this Website or the Services OMAN TECH.

"Personal Data" means any information relating to a data subject who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of the data subject.

"Privacy Notice" means this set of terms and conditions governing the processing of personal data.

"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means or not, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, combination, restriction, erasure, or destruction.

"Site" means the website, the homepage of which is identified as oman-tech.com, and any mobile or desktop application developed by or on behalf of OMAN TECH, and any successor or replacement thereof.

"Significant Personal Data" means personal data that reveals your racial or ethnic origin, religious, political, or philosophical beliefs, trade union membership, genetic data, or biometric data. For unique identification purposes.

"OMAN TECH" or "we" means OMAN TECH.

"OMAN TECH Services" means the products and services offered by OMAN TECH, whether online on this website or any other website, or at showrooms and/or services and call centers that refer to this Privacy Notice.

3. What personal data do we collect?

We collect your personal data to provide and continually improve OMAN TECH services. We collect various types of personal data:

1.3 Personal data provided by the data subject

In order to provide a seamless customer experience, we receive and store your personal data in connection with OMAN TECH's services, including but not limited to:

  • a) Name, address, and phone numbers.
  • b) Payment information.
  • c) Age.
  • d) Personal description and photograph in your profile.
  • e) Identity-related information and documents, including civil ID, national ID, and driver's license numbers.
  • f) Financial information.
  • g) CCTV records in OMAN TECH showrooms, service centers, and customer service.
  • h) Credit history information.

2.3Automated Information

We automatically collect and store certain types of personal data about your use of the OMAN TECH Services. We use "cookies" and other unique identifiers, and we obtain certain types of personal data when your web browser or device accesses the OMAN TECH Services. We may collect automatic personal data, including, but not limited to, the following:

  • a) The Internet Protocol (IP) address used to connect your computer to the Internet. internet.
  • b) Your login, email address, and password.
  • c) The location of your device or computer.
  • d) Device metrics such as when the device is in use, app usage, connection data, and any errors or failures.
  • e) Version and time zone settings.
  • f) Purchase date.

3.3 Information from other sources.

We may receive personal data about you from third-party sources, including OMAN TECH, such as data The updated delivery and address information from our carriers, which we use to correct our records.and make your next purchase more easily delivered. However, we are not responsible for the privacy practices of third-party websites that we do not own, operate, or control. We may collect personal data from other sources, including, but not limited to:

  • a) Updated delivery and address information from third parties.
  • b) Search results and links, including paid listings.
  • c) Third-party applications or websites through which you allow us to collect, share, and/or use your personal data.
  • d) Third-party sources that provide marketing or demographic information about you to enhance our ability to tailor our content and provide you with services that we believe may be of interest to you.

4. Purposes for which we use your personal data

Your personal data is used to operate, provide, develop, and improve the OMAN TECH Services, including, but not limited to:

1.4 Purchase, Delivery, and Promotion

OMAN TECH uses your personal data to receive and process orders, provide products and services, process payments, and communicate with you regarding orders, products, services, and promotions for OMAN TECH's services.

2.4 OMAN TECH's Business Purposes

When appropriate, OMAN TECH uses your personal data for marketing purposes, responding to your inquiries, considering employment applications, conducting data analysis, and for administrative purposes, accounting, tax, and audit requirements.

3.4 Provides troubleshooting and improvement of OMAN TECH

services.

OMAN TECH uses your personal data to provide operational functions, analyze performance, fix errors, and improve the usability and effectiveness of the OMAN TECH Services.

4.4 Recommendations and Personalization

OMAN TECH uses your personal data to recommend products and services that may be of interest to you, identify your preferences, and personalize your experience with OMAN TECH.

5.4 Compliance with Legal Obligations

In some cases, OMAN TECH collects and uses your personal data to comply with applicable laws.

6.4 Communicating with You

OMAN TECH uses your personal data to communicate with you regarding OMAN TECH's services through various channels (for example, by phone and email).

7.4 Ads

OMAN TECH uses your personal data to show you interest-based ads about features, products, and services that may be of interest to you. OMAN TECH does not use personal data that personally identifies you to display interest-based advertising.

8.4 Fraud Prevention and Credit Risk

OMAN TECH uses your personal data to prevent and detect fraud and abuse, to protect the security of OMAN TECH and OMAN TECH and their customers. OMAN TECH may also use scoring methods to assess and manage risk.

5. Disclosure and Sharing of Your Personal Data

1.5 We may share your personal data within OMAN TECH to provide you access to OMAN TECH's Services. OMAN TECH may market OMAN TECH's Services to you as a result of such sharing unless you explicitly opt out.

2.5 OMAN TECH may be required to disclose and share your personal data to comply with legal obligations and to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to OMAN TECH's services. OMAN TECH may disclose sensitive personal data to government agencies or other authorized law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. OMAN TECH may disclose personal data to law enforcement agencies, third-party rights holders, or others in the good faith belief that such disclosure is reasonably necessary to enforce its terms or privacy notice, respond to claims that advertising violates a third party's rights, or protect the rights, property, or personal safety of its users or the public.

3.5 OMAN TECH may share your personal data with third-party suppliers and service providers (including, but not limited to, the solution providers for this website and the vendors located on this website), as necessary for its business purposes to conduct and facilitate OMAN TECH's services and its marketing and advertising activities.

4.5 OMAN TECH will share some or all of your personal data with another business entity if we plan to merge with that business entity or are acquired by that business entity. Or a business reorganization, merger, or restructuring. If such a transaction occurs, the other business entity (or the new combined entity) will be required to follow terms at least as broad as this Privacy Notice regarding your personal data.

6. Data Subject Rights

When we process your personal data, you have a number of rights related to how your personal data is processed, and you can exercise these rights at any time. We've provided an overview of these rights below, along with what they mean for you. You can exercise your rights by submitting the Data Subject Rights Request (DSR) form available on this website.

1.6 Right to Information

You have the right to receive clear, transparent, and easy-to-understand information about how we use your personal data.

2.6 Right of Access

You have the right to obtain a copy of the personal data we hold about you and to verify that we are lawfully processing it in accordance with applicable laws.

3.6 Right to Rectification

You have the right to rectify any incomplete or inaccurate personal data we hold. About you. We may need to verify the accuracy of any new personal data you provide us.

4.6 Right to erasure

You have the right to ask us to delete or remove personal data if there is no good reason for us continuing to process it. However, we may not always be able to comply with your deletion request for specific legal reasons, which will be notified to you, if applicable, at the time of your request.

5.6 Right to Object

If we fail to comply with this Privacy Notice or applicable laws, you have the right to object to certain types of processing, including processing for direct marketing purposes (for example, receiving emails from us to notify you or contact you with various potential opportunities).

6.6 Right to restrict data processing

You have the right to restrict the processing of your personal data in the following scenarios:

  • a) If you want us to prove the accuracy of the personal data.
  • b) When our use of the data is unlawful, but you do not want us to erase it.
  • c) When you want us to keep it With personal data even if we no longer require it because you need it to establish, exercise, or defend legal claims.
  • d) You object to our processing of your personal data, but we need to verify whether we have legitimate grounds to use it.

7.6 Right to data portability

We will provide you, or a third party of your choice, with your personal data in a structured, commonly used, and machine-readable format. This means that it may be transferred, copied, or transmitted electronically under certain conditions.

8.6 Right to withdraw consent

Your consent to this Privacy Policy as stated below is the legal basis for OMAN TECH 's processing of your personal data. However, you have the right to withdraw your consent at any time. However, if you withdraw your consent, this does not mean that the processing of your personal data, with your consent until such successful withdrawal, is unlawful. You may withdraw your consent to the processing of your personal data at any time by contacting us at info@store.bestbuy-kwe.com.

9.6Rights related to automated decision-making and profiling

You have the right not to be subject to a decision based solely on automated processing that produces substantive legal or other effects on you. In particular, you have the right to:

  • a) obtain human intervention.
  • b) express your point of view.
  • c) receive an explanation of the decision reached following an assessment.

10.6 Right to lodge a complaint with the competent data protection authority.

You have the right to lodge a complaint. To the competent data protection authority if it considers that the processing of your personal data violates any of your rights or the provisions of applicable laws.

7. Fees for Excessive or Unreasonable Requests

You will not have to pay a fee to access your personal data or exercise any of the other rights. However, we may charge a reasonable fee if we believe your request for access is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

8. Response times for data subject requests

We try to respond to all legal requests within 30 days. Occasionally, it may take longer if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you updated.

9. What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access personal data (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information regarding your request to speed up our response. If you wish to exercise any of the rights set out above, please contact us at info@store.bestbuy-kwe.com.

10. Children's Personal Data

We do not knowingly request or collect personal data from children. If you share any personal data of a child, you represent and warrant that you have the authority to do so and authorize OMAN TECH to use the personal data in accordance with this Privacy Notice.

11. How long we retain your personal data

We retain your personal data in accordance with applicable laws for a period no longer than is necessary for the purpose for which it was collected or as required by applicable laws.

OMAN TECH retains your personal data where it has a legitimate interest, for the performance of a contract, where there is a vital interest of the data subject or another natural person, for the performance of a task carried out in the public interest, in the exercise of authorized official authority, for the purposes of satisfying any legal, accounting, or other regulatory reporting requirements, or with your consent. OMAN TECH then either deletes or anonymizes it so that it can no longer be associated with you. However, it may retain OMAN TECH with your personal data if we believe it may be necessary to prevent fraud or future misuse, to enable OMAN TECH to exercise its legal rights and/or defend against legal claims, or if required by applicable laws or for other legitimate purposes. OMAN TECH may continue to retain your personal data in an anonymous form for analytical and research purposes.

12. How we protect your personal data

1.12 In an effort to protect your personal data from unauthorized access, disclosure, loss, destruction, or misuse, we adopt security practices and procedures, at our discretion, in accordance with applicable laws or international standards

such as ISO/IEC 27001:2013. We design our systems with security and privacy in mind. We employ industry-standard security measures and continue to update our systems from time to time to protect your personal data from any breach or virus distribution. We use various methods to protect personal data, as described below:

  • a) Physical measures. Locked filing cabinets, restricted access to offices, and alarm systems.
  • b) Technical tools. Passwords and encryption using general industry best practices.
  • c) Regulatory controls. Confidentiality agreements, need-to-know access restrictions, employee training, and security clearances.
  • d) Cybersecurity. We incorporate security measures such as encryption and authentication tools to protect your personal data from unauthorized use. Firewalls are used to protect our servers and network from unauthorized users accessing and tampering with the files and other personal data we store. In addition, we conduct regular malware scans to prevent personal data breaches.

2.12 Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the personal data confidential. In addition, all sensitive personal data and credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

13. Automated Decision Making and Customer Profiling

Automated decisions are decisions about you that are made automatically based on computer decisions (using software algorithms) without human intervention. We use your personal data to create profiles. We create these profiles by analyzing information about your online browsing, searching, purchasing, and interactions with us. We use these profiles to build segments (create groups with certain common characteristics) and to place your personal data into one or more segments. These segments are used by us to personalize this website and our communications with you (such as showing you relevant content when you visit this website) and to deliver relevant offers and advertising. We use automated decision-making and profiling to analyze and characterize your shopping preferences (market, customer, product analysis, etc.) to enable us to review, develop, and improve our services and to provide you and other customers with relevant information through our marketing programs. We may use your personal data to make decisions using computer technology and may keep you informed of such products and services, including special offers, discounts, promotions, competitions, etc. This may be done by email, telephone (including automated calls), text messages, SMS, other electronic messages such as picture messages, post, fax, or otherwise.

We will not make decisions based solely on automated decision-making that have a significant impact on you. If we do, we will notify you and provide you with clear information about our decision to rely on automated decision-making and the legal basis for doing so.

When we use automated decision-making, we will provide you with more information about the logic involved, as well as the significance and anticipated consequences.

14. Change of Purpose

We will only use your personal data for the purposes set out in this Privacy Policy, unless we justifiably believe we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so. If you would like an explanation of how the processing for the new purpose is compatible with the original purpose, please contact our Data Protection Officer using the contact details provided in this Privacy Notice.

15. Aggregated or Pre-classified Data

OMAN TECH may also collect and/or create anonymous and aggregated information from your use of the OMAN TECH Services. This anonymous or aggregated information is not personal data because we are unable to re-identify you using any means available to us from such anonymous or aggregated information. This anonymous and aggregated information is used for a variety of tasks, including helping us identify and address any errors and improve the performance of the OMAN TECH Services. OMAN TECH may use this information in a number of ways, including internal analysis, analytics, and research. OMAN TECH may share this information with third parties for purposes relating to them or to you, in an anonymous or aggregated form designed to prevent anyone from identifying you.

16. How Cookies Are Used

Cookies are small data files that are transferred to your device's storage by a website while you are using your web browser (if you allow). They keep a record of your activities on this site to make subsequent visits to the site more efficient. Cookies may store a variety of information, including the number of times you access this site, your login information, and the number of times you view a particular page or other item on this site. The use of cookies is a common practice adopted by most major websites to better serve their customers. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. By continuing to use the OMAN TECH services, you consent to the use of OMAN TECH cookies. If you do not consent to the use of OMAN TECH cookies, you can block them in your browser settings. However, you may lose some functionality on this site. For more information about third-party cookies and how they are used, please read our Cookie Notice.

17. Data Protection Officer

OMAN TECH has appointed a Data Protection Officer (DPO) to contact if you have any questions or concerns about OMAN TECH's personal data processing activities. If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please contact the DPO at info@store.bestbuy-kwe.com.

Name of Data Protection Officer

 

Address of Data Protection Officer

 

Email Address

 

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18. Consent, Indemnification, and Limitation of Liability

In accordance with this Privacy Notice, you hereby grant OMAN TECH the right to process your personal data, internally or with third parties, for the purposes described in this Notice. You acknowledge that you have voluntarily provided your personal data and that such personal data is true, accurate, complete, and current.

You agree to defend, indemnify, and hold harmless OMAN TECH, its shareholders, officers, directors, and employees from and against any and all claims, liabilities, damages, losses, or expenses (including, but not limited to, settlement amounts, reasonable legal fees, and out-of-pocket expenses) arising out of or in any way related to your access to or use of this website.

OMAN TECH, its directors, and employees shall not be liable in any way for any direct, indirect, incidental, consequential, or punitive damages (including, without limitation, lost profits, business interruption, and loss of programs on your information system) arising out of or related to: (a) the use of, access to, or inability to use the information or hyperlinks provided on this website, the OMAN TECH services, or any vendor services; (b) your provision of any information, including your personal data; (c) any failure, delay, omission, interruption, or inaccuracy resulting directly or indirectly from any cause, including, without limitation, unauthorized access to or misuse of personal data by any third party, or failure of network services, this website, or any solution that powers this website; or/and (d) the acts or omissions of OMAN TECH or any of its third-party service providers, agents or employees.

OMAN TECH disclaims and excludes, to the fullest extent permitted by applicable law, all warranties and representations, whether express, implied, or statutory, with respect to this website or your use of this website or the OMAN TECH services, or with respect to the accuracy, currency, or completeness of the information provided by OMAN TECH, including, but not limited to, the implied warranties of fitness for a particular purpose and non-infringement of any patent, trademark, or other intellectual property right. All content on this website, including, but not limited to, all content, information, and links contained therein, is provided "as is," without any warranty that it will be uninterrupted or error-free. This disclaimer applies to all causes of action, whether based on contract, warranty, tort, or any other legal theory.

19. Intellectual Property Rights

This website and all of its contents, including but not limited to all text, graphics, and HTML code, and all product names, trade names, service names, domain names, tag lines, or logos featured in the form, text, or other surrounding text, are copyrighted materials and may not be printed, copied, published, reproduced, used (including images of faces), or distributed in whole or in part without the prior written consent of OMAN TECH.

20. Changes to this Privacy Notice

We may update this Privacy Notice from time to time in response to emerging legal, technical, contractual, regulatory, or business developments. When we update our Privacy Notice, we will take appropriate steps to notify you, consistent with the significance of the changes we make. Your continued use of this site constitutes your acceptance of those changes. We will obtain your consent to any material changes to this Privacy Notice when and where required by applicable law.

You can see when this Privacy Notice was last updated by checking the "Last Modified" date displayed at the end of this Privacy Notice.

If you have any questions about this Privacy Notice, please contact our Data Protection Officer at info@store.bestbuy-kwe.com.

Contact Us

If you have any comments or questions regarding our Terms or Privacy Policy, you can contact us by emailing us at info@store.bestbuy-kwe.com or calling our customer service at 55027878 Address:

Company OMAN TECH, East, Al-Shuhada Street, Al-Hamra Tower, 70th Floor.